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SHIPPING & RETURNS

Shipping Policy

Please allow 3-5 business days for our team to process your order. Orders received after 5 PM ET will be processed on the next business day. We typically ship via USPS and do not ship on U.S. holidays.

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Once processed, orders shipped within the U.S. typically arrive within 7 business days.

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If there’s a delay in your order, please check the tracking information provided in your order confirmation email. Mending Hearts Child Safety Center cannot be responsible for carrier or customs delays.

Return & Exchange Policy

Didn’t love what you ordered? Our center is happy to accept online returns within 60 days of your purchase date for a full refund, exchange for an item of equal value, or store credit. Items returned after the 60-day return period are not eligible for a refund or exchange. Items must be returned in undamaged and clean condition. 

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To make a return, please email info@mendingheartscsc.com with your order number. We’ll help you process your return and provide a free shipping label for your purchased item. Simply repackage your item and drop it off at the post office. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.

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